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WC083 – How can we use data analytics in O2C process audit?

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- Webclass 83: How can we use data analytics in O2C process audit?

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Webclass 83: How can we use data analytics in O2C process audit?

admin June 9, 2026

WC083 – How can we use data analytics in O2C process audit?
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Webclass 83: How can we use data analytics in O2C process audit?

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Question 1 of 13

1. Question

Q1. Why might it be a problem to link all documents of the order to cash process together in ACL?

Because there is a many-to-many relationship between, for example, sales orders, deliveries, billing documents and payments so the data size would be very big
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Because ACL cannot do joins between different tables
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Question 2 of 13

2. Question

Q2. Is reviewing the performance of the process an important part of a process audit?

Yes
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No
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Question 3 of 13

3. Question

Q3. According to IBM, what are the five leading practices for efficiency in O2C?

Tools for cleansing customer data; Evaluating new accounts for credit quality; Enforcing centralized credit limits; Focus on adherence to payment terms; Sharing write-offs with the credit function
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Lead-time from sales order to billing document; The number of users per sales document; The number of documents processed per user; The number of billing documents automatically created
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Question 4 of 13

4. Question

Q4. Why would the number of users that interact with a particular sales order be an indicator of performance?

Because, on average, 70% of the cost of the revenue cycle is personnel costs (according to IBM study)
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Because the more people that interact with the sales order the more accurate the sales order is likely to be
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Question 5 of 13

5. Question

Q5. How does having good customer data quality improve the efficiency of the order to cash process?

It reduces the number of people that need to interact with each document in the process
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It helps to negotiate higher prices with the customers
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Question 6 of 13

6. Question

Q6. According to the IBM study, companies that focus on adherence to customer payment terms have higher or lower days sales outstanding?

Lower
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Higher
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Question 7 of 13

7. Question

Q7. Which SAP table can we find changes to sales orders in?

CDPOS and CDHDR
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VBAK and VBAP
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Question 8 of 13

8. Question

Q8. Which SAP field can we find the date that the sales order credit release occurred?

VBAK_CMFRE
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VBAK_ERDAT
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Question 9 of 13

9. Question

Q9. If we want to get the change documents relating to billing, which objectless should we filter on?

VERKBELEG
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FAKTBELEG
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Question 10 of 13

10. Question

Q10. Why might we compare the customer invoice posting date to the clearing date?

Because the clearing date usually indicates the date that the customer invoice was paid
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Because the clearing date is the date at which the invoice was cleared to the sales order
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Question 11 of 13

11. Question

Q11. Where can we find information about payment methods?

In the field BSAD_ZLSPR and T042ZT table
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In the field BSAD_ZLSCH
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Question 12 of 13

12. Question

Q12. If a journal entry has the reference type (BKPF_AWTYP) equal to VBRK, is it a manually entered journal entry?

No
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Yes
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Question 13 of 13

13. Question

Q13. Which key techniques do we need in order to be able to make the vertical table that underpins process mining analysis?

Concatenation of tables, concatenation of rows and creation of a data model
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Distribution plots and scatter diagrams
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